Cleveland State Password Reset
PROBLEM:
Updating or changing your Cleveland State password on- or off-campus.
If you do not know your current Cleveland State password, you can use the Password Self Service Portal at http://mycs.cc/password (and click Forgotten Password) or contact the Help Desk (ext. 210) for further assistance.
NOTE: First time users must first set up their security questions before managing their account and passwords by logging into the password portal successfully before they can manage or update their existing passwords.
SOLUTION:
ON-CAMPUS
- Log in to an on-campus computer using your current Windows password.
- Press the CTRL+ALT+DEL keys on the keyboard, simultaneously.
- Click the Change a password button.
- Fill out the required fields with your old and new passwords.
- Press the Enter key on the keyboard or click the right-arrow button on the screen
- You will receive a confirmation message that your password was successfully changed.
OFF-CAMPUS
Access the Cleveland State Password Self-Service Portal, http://mycs.cc/password. (The off-campus instructions also pertain to on-campus Apple computers.)
Recover Invalid/Forgotten Password
- Click the Forgotten Password link.
- Enter the verification information to proceed.
- Enter your Cleveland State Student ID Number and Last Name to search for your account.
- Enter your security question responses and click Check Answers.
- Once verification is complete, you will be allowed to create a new Cleveland State password.
Update Existing Password
- Log into the Password Portal using your current Cleveland State email address and password.
- Click the Change Password link.
- Follow the on-screen instructions to create a new password.
RESULTS:
After successfully resetting your Cleveland State password you will log into CougarNet, access your email, and Windows computer with the new password.
You MUST update your password on all mobile devices that use your Cleveland State credentials to prevent your account from being locked out.